Frequently Asked Questions

Science Instruments India is a laboratory equipment manufacturer and exporter based in Ambala, India. We produce and ship laboratory glassware, scientific laboratory instruments, lab experiment setups, science kits, mathematics kits, STEM models and kits, didactic models, and turnkey Ministry of Education laboratory projects. Everything is built for schools, colleges, universities, and research institutions, and you can explore each category on our products page.

We are a manufacturer and exporter, not a reseller. Producing in-house in Ambala means direct factory pricing, in-house quality control, OEM and private-label capacity, and the flexibility to customise equipment and kits to your curriculum or technical specification. See more about our work on the About Us page.

We are located in Ambala, Haryana, India — a long-established manufacturing cluster for educational and scientific laboratory equipment. Buyers are welcome to visit our facility by prior appointment, and we export to institutions across the world. Get in touch to arrange a visit.

We supply a full range of laboratory glassware — beakers, conical and volumetric flasks, test tubes, burettes, pipettes, measuring cylinders, condensers, funnels, petri dishes, and reagent bottles. Glassware is produced for school, college, university, and research labs and is packed to export standards for safe international shipping. Browse related items on the products page.

We manufacture physics laboratory instruments, chemistry and biology laboratory instruments, microscopes, analytical and measuring instruments, engineering and electronics lab trainers, and general scientific apparatus. Instruments are built for teaching, demonstration, and research across educational and institutional laboratories. See the full science equipment range.

Lab experiment setups are pre-configured apparatus assemblies that let students or technicians perform a specific physics, chemistry, or biology experiment out of the box. We supply ready-to-use experiment setups aligned to common curricula, complete with the required instruments, glassware, and instruction sheets — ideal for new or upgraded school and college laboratories.

We offer science kits for physics, chemistry, biology, and general science, plus activity and discovery kits for primary and secondary education. Each kit bundles the apparatus, consumables, and teaching guides needed to run a topic or set of experiments, and kits can be customised to your syllabus.

We manufacture mathematics kits and complete maths lab equipment — geometry and mensuration models, algebra and number-concept manipulatives, fraction and probability kits, and 2D/3D shape models. These resources support activity-based, hands-on mathematics teaching and pair well with our educational equipment range.

Didactic models are teaching models that represent a concept or structure in a tangible, classroom-friendly form — anatomical models, biological specimens, molecular and crystal structures, and physical or geographical models. We manufacture durable didactic models for biology, physics, chemistry, and general science instruction.

We supply STEM models and kits that integrate science, technology, engineering, and mathematics into hands-on projects — robotics and electronics trainers, renewable-energy and mechanics models, coding and tinkering kits, and project-based learning sets suitable for STEM labs, Atal Tinkering Labs, and innovation centres. Explore our educational and STEM range.

Yes. We execute Ministry of Education projects and turnkey laboratory installations, supplying complete physics, chemistry, biology, maths, and STEM labs to a single specification. This includes equipment lists matched to a national curriculum, bulk supply, institutional packaging, and documentation suited to government procurement. Start a project enquiry on the Tenders / OEM page.

Yes. We design and supply complete school laboratories — science labs, maths labs, STEM and tinkering labs, and TVET (technical and vocational) labs. Share your curriculum, grade levels, and budget, and our technical team prepares a matched equipment list and quotation. Contact us to begin.

Yes. We regularly supply against government tenders, school networks, and institutional procurement, and can provide the specification sheets, quotations, and export documentation that buyers and procurement agencies typically require. Tender and bulk-supply enquiries are handled through the Tenders / OEM page.

Yes. As an in-house manufacturer, we provide OEM and private-label production — distributors and brands can have equipment, kits, and models produced to their specification, branding, and packaging. Submit OEM requirements via the Tenders / OEM page.

Sourcing directly from an Indian manufacturer like Science Instruments India gives buyers competitive factory pricing, large-volume capacity, customisation and OEM options, and established export experience with institutions worldwide. Ambala, where we are based, is a well-known manufacturing hub for educational and scientific laboratory equipment.

Yes. We export laboratory equipment to institutions across Asia, Africa, the Middle East, Europe, the Americas, and Oceania. Overseas buyers can request a proforma invoice and shipping arrangement in advance, and shipments follow export packaging standards for fragile items such as glassware and microscopes. Request an export quote.

To order or request a quotation, send your equipment list, quantities, and destination through the Contact page or by email. We help you select the right equipment, issue a quotation or proforma invoice, and confirm lead time and shipping before dispatch.

Minimum order quantity depends on the product. Stocked items such as glassware can be ordered in small quantities, while customised kits, OEM production, and turnkey lab projects have their own minimums. Share your requirement via the Contact page for exact MOQ and pricing.

Delivery time depends on the product and destination. Stocked items such as laboratory glassware typically ship within a few days, while customised kits, OEM orders, and complete turnkey laboratory installations take longer. A confirmed timeline is provided with every quotation.

Fragile items such as laboratory glassware and microscopes are packed in cushioned, partitioned, export-grade packaging built to withstand long-distance freight. We follow international export packaging requirements and can arrange additional protection for sensitive instruments on request.

We provide standard export documentation such as commercial invoices and certificates of origin, and can advise on import requirements. Import duties and clearance are governed by the destination country's regulations, and the necessary paperwork is included with each shipment.

After dispatch, tracking details are shared by email so you can follow your shipment to delivery. For urgent enquiries, contact the sales team directly via the Contact page; we respond promptly to keep laboratory timelines on track.

Yes. We customise laboratory equipment, science and maths kits, and complete lab installations to match your curriculum, grade level, language, and budget. Share your syllabus or specification and our technical team will prepare a tailored equipment list. Tell us what you need.

Yes. We offer tiered pricing for schools, institutions, distributors, and bulk buyers, including large orders of school lab equipment, TVET equipment, and complete laboratory projects. Contact the sales team with your quantities for current pricing.

Yes. Educators and buyers can request our latest product catalogue, evaluation samples, and live or virtual product demonstrations through the Contact page. Sample and demo requests are reviewed based on your requirement and intended use.

Yes. For specialised or uncommon laboratory items, share the specifications with us and our procurement and engineering team will assess manufacturing or sourcing options and revert with availability and pricing.

We manufacture to recognised quality and safety benchmarks for educational and scientific equipment and provide applicable conformity and certification documentation with orders. If you need a specific standard (for example ISO, CE, or ASTM compliance for a particular item), confirm coverage for that product before ordering.

Yes. Our educational laboratory equipment, science and maths kits, and didactic models are built to be safe, durable, and age-appropriate for classroom and laboratory use, with instruction and safety sheets supplied. Equipment is designed to meet common educational and laboratory safety requirements.

We provide warranty coverage on manufactured equipment and offer servicing and calibration support for analytical instruments and microscopes. Extended service and maintenance plans are available for high-value engineering and analytical equipment — raise a request via the Contact page.

Yes. Equipment, kits, and instruments ship with instruction manuals and, where relevant, safety and maintenance sheets, so teachers, students, and lab technicians can set up and use products correctly.

Yes. We can arrange online or on-site workshops covering the safe use, demonstration, and maintenance of laboratory equipment — from basic science apparatus to analytical instruments — which is especially useful for newly installed school and STEM laboratories.

Yes. Consumables, glassware, and spare parts can be re-ordered by contacting the sales team with the original item details or order reference. Keeping your product list on file makes repeat institutional orders quicker to process.

If an item arrives with a manufacturing defect or shipping damage, contact us promptly (within the stated window of receipt) through the Contact page or by email so a replacement or resolution can be arranged. Reporting damage early, with photographs, speeds up the process.